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Shopping Center Manager - Westfield Fashion Square

Unibail-Rodamco-Westfield (URW) is the premier global developer and operator of flagship shopping destinations. With a portfolio valued at $75B as of December 31, 2017, 88% being in retail, 7% in offices and 6% in convention & exhibition venues, we own and operate 102 shopping centers; 56 are flagships in the most dynamic cities in Europe and the United States. Our centers welcome 1.2B visits per year. The Group has the largest development pipeline in the industry, worth $15B. Present in 2 continents and in 13 countries, URW provides a unique platform for retailers and brand events and offers an exceptional and constantly renewed experience for customers.
URW distinguishes itself by its Better Places 2030 agenda that sets its ambition to create better places that respect the highest environmental standards and contribute to better cities.
At the forefront of innovation, our 3,700 talented professionals are preparing for future generations of customers. Our skills, engagement and team work are key to driving performance and generating superior value.
Shopping Center Manager (SCM)
URW is searching for a talented executive with potential for significant growth within the company for this highly developmental and transformative role. Given the nature of this property and the vision of creating the ultimate consumer destination we have commissioned a search for a very high potential leader who can bring a transformative hospitality driven approach to this property.
Position Summary
The SCM will be responsible for ensuring that the Fashion Square center represents the Westfield brand as the ultimate destination in retail shopping, consistent with the company's vision. The SCM is responsible for the overall management, direction, and coordination of all center operations and strategy. The incumbent ensures that corporate operations objectives are met or exceeded for NOI growth and rent collection with quality results that consistently improve the profitability of the shopping centers and subsequently the investors.
Reporting Relationships
He or she will have leadership and management responsibility for the center staff.
Primary Responsibilities
Develop and execute a strategic plan and vision for the business. Developing shopping centers that become a destination for customers by creating a fun, pleasing, easy shopping experience.
Create a unique and superior hospitality experience for consumers.
Driving profitability by creating additional value for retailers and customers, making Westfield the retail destination of choice. Deliverable metrics include: discretionary spend, sales growth, increasing traffic, repeat business, average time spend per visit, dwell time, website visits, database size, and stores shopped per visit.
Using analytical techniques to gain intimate understanding of customer trends and demographics to develop and execute vision for the business, in addition to developing accurate annual budget recommendations for corporate to execute plan.
Developing powerful relationships and partnerships with retailers to improve performance, drive profitability, and grow customer loyalty/retention.
If you've ever wanted to be part of an innovative business, on the cutting edge of developing and evolving the shopping experience for customers, this is your chance!
URW is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience and skills. We offer a collaborative, innovative, achievement focused culture with unique opportunities for growth in a global company and we evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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